PRIVACY POLICY

privacy policy for Bemagold:

Thank you for using our online store services. This privacy policy is intended to explain how we collect, use, store, and protect your personal information. Please read this privacy policy carefully before using our services and ensure that you fully understand and agree to the terms outlined herein.

  1. Collection and Use of Personal Information

1.1 Types of Personal Information Collected
In the process of providing services to you, we may collect the following types of personal information:

  • Contact Information: Including your name, email address, phone number, or mailing address, used for communication with you, order processing, and customer support.

  • Account Information: When you register as a member of our online store, we may collect your username, password, and other relevant information for account management and identification purposes.

  • Transaction Information: When you make a purchase, we may collect information related to your transactions, including order details, payment information, and transaction history.

  • Device Information: We may collect information related to the device you use, such as device model, operating system, browser type, and IP address, to provide personalized user experiences and technical support.

1.2 Purposes of Personal Information Use
We may use your personal information to:

  • Process and deliver your orders, including order confirmation, arranging delivery, and processing refunds.

  • Provide customer support, answer your inquiries, and resolve issues.

  • Send you notifications related to your orders, account, and promotional activities.

  • Improve our products and services, and understand user needs and preferences.

  • Conduct marketing and promotional activities, sending you relevant product information, special offers, or news updates.

  1. Protection and Storage of Personal Information

2.1 Measures for Personal Information Protection
We take reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. We use encryption technology to protect your sensitive information and limit access to your personal information. Additionally, we require our trusted third-party service providers to implement similar protection measures for your personal information.

2.2 Storage Period of Personal Information
We will retain your personal information only for the period necessary to fulfill the purposes described in the collection of personal information unless required or permitted by law to retain it for a longer period.

  1. Sharing and Disclosure of Personal Information

3.1 Sharing of Personal Information
We will not sell, trade, or transfer your personal information to third parties unless we have obtained your explicit consent or as required by applicable laws and regulations. However, to provide services and improve user experiences, we may share your personal information with trusted partners, solely to fulfill our service and business requirements.

3.2 Legal Disclosure Requirements
In certain circumstances, we may disclose your personal information in response to legal requirements, regulations, legal proceedings, or governmental requests. We will reasonably assess these requests and strive to protect your privacy rights.

  1. Cookies and Similar Technologies

Our online store may use cookies and similar tracking technologies to collect and store information about you. These technologies help us analyze website traffic, personalize user experiences, and provide relevant advertising content. You can customize your browser settings